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HP Recommended
HP ZBook 17 G6 Mobile Workstation
Microsoft Windows 10 (64-bit)

Hello,

 

I have an HP ZBook 17 G6 from 2000. The notebook came with Windows 10 - Enterprise 1809. Unfortunately there have been no updates here for quite some time.
Our IT is now asking how these notebooks can be updated to 20H2 or 21H2 without having to reinstall them. Unfortunately our IT has no further suggestion apart from contacting HP or Zeiss and in this case I assume that the OS was installed by HP.

I would be happy if there was a possibility here before our notebooks had to be removed from the network due to the lack of updates.

 

Many Thanks

1 REPLY 1
HP Recommended

Hello @Jonny0r 

 

(1) Unfortunately, you have waited too long and have not updated your systems.

In retrospect, this has already been a security problem !

 

Quote: "

Windows 10, version 1803* and version 1809 will reach the end of servicing on May 11, 2021. This applies to the following editions of Windows 10:

Windows 10 Education, version 1803 and version 1809
Windows 10 Enterprise, version 1803 and version 1809
Windows 10 IoT Enterprise, version 1803 and version 1809

"

https://docs.microsoft.com/en-us/lifecycle/announcements/windows-10-1803-1809-end-of-servicing

 

(2You must back up the user data

 

(3Perform a fresh installation

Use the official Microsoft method:

https://www.microsoft.com/en-us/software-download/windows10ISO

 

After installation is done, download and install HP drivers

https://support.hp.com/us-en/drivers

 

(4) Please report your results

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.