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10-01-2024 02:04 AM - edited 10-01-2024 04:42 AM
The solution provided to me ( the customer) from hp:
Thank you for your response,
We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.
Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.
This might require one-on-one interaction to fix the issue via remote assistance.
You can reach out at HP Belgium Customer Support no: 026 200 566 / 026 200 565.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
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