• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ZBook 15 G4
Microsoft Windows 10 (64-bit)

I’m trying to get VT-x (and VT-d) to work on my HP ZBook 15 G4 (Intel Core i7-7820HQ). I saw discussion about similar case here: https://h30434.www3.hp.com/t5/Business-Notebooks/Intel-Virtualization-Technologies-VT-d-and-VT-x-not...

 

I’ve already done following tricks without luck:

  • BIOS updated to latest version 01.18, 20.3.2018
  • Deep sleep turned off (BIOS)
  • Hyperthreading turned off (BIOS)
  • Of course, VTx and VTd turned on (BIOS)
  • Installed SP80322 (Conexant)
  • Installed newer version than sp81835 (Synaptics Touchpad)

But still regarding Intel Processor Identification Utility “Intel VT-X with Extended Page Tables” is “No” (and I cannot get Virtualbox working correctly).

intel.jpg

 

  • Win10 cumulative update 1709 was installed before I started working with Virtualbox and these VTx/VTd-related things.
  • I’ve also tried tried to disable Hyper-V from cmd/PowerShell and also install/uninstall it to be sure that it has been uninstalled.
    • bcdedit /set hypervisorlaunchtype off
    • Disable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All
    • dism.exe /Online /Disable-Feature:Microsoft-Hyper-V-All

 

 

What I could try next?

 

 

 

2 REPLIES 2
HP Recommended

PauliT,

 

It probably doesn't make you feel any better but I'm suffering the same problem and did exactly as you did below.

 

I tried with the latest BIOS ... 01.22 Rev.A, Jun 12, 2018

 

I got this very nice workstation-class machine that I can't install VMs on - I tried with Virtualbox and VMWARE.

 

This makes it pretty useless for my purposes.

 

Any help, suggestions gratefully accepted.

 

Thanks!

 

Dan.

 

 

HP Recommended

I've the same issue. This is bothering me for a long time.

No way to install android emulator.

VT-x is certainly enabled in BIOS, however, intel processor information app shows it's not.

I also disabled Hyper-V in many different ways and restarted many times, didn't help.

 

So frustrating that such a high-end zbook has this kind of issue.

 

 

Capture.PNGCapture2.PNGCapture3.PNG

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.