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‎01-15-2019 02:02 PM

HP Recommended
Product: HP Pavillon DV6
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

I have a NoteBook Pavillon DV6 and the the Personal identification devices doesn't work.

Validity Sensors (WBF) (PID=0018) code 10

 

Please let me know how fix the issue,

 

In advance thank you for your help and support,

ps ; Sorry for my bad English..

3 people had the same question
1 REPLY 1

‎01-16-2019 05:01 PM

HP Recommended

@Ludwig24

 

Welcome to HP forums, I see that you are getting validity sensor issue.

 

Could you please explain more about the issue so that I can provide you the accurate solution.

  • When are you getting this error, could you please send the screenshot of the error message?
  • Provide the complete notebook model number or the product number?

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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