• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended

At least for the latest BIOS (2019) of the HP Folio G1 there is no chance to disable power at USB-ports.

I don't know whether other devices are suffered or not. So better check.

 

The BIOS settings (don't charge in standby/off or below a certain battery state) doesn't become active/valid!

Despite what am I set - USB port keeps powered. I guess this was reason that my battery dies.

 

Please HP-engineers - give me feedback and try to solve the problem. Take into account that recommendation is to keep Dock to be connected. If Dock is not powered the battery runs empty.

 

 

1 REPLY 1
HP Recommended

It is not a real solution, but a workaround if you know the laptop isn't used for longer:

Press power for about 15s - then device gets off completly - at least USB is not powered anymore.

Till now I didn't measured whether battery is drained in that state too, but I hope not.

 

But again-in (normal) off/standby it should be configurable to disable powering the USB/Thunderbold interface.

 

I am a bit disappointed about feedback. No one write: I have same problem or I don't have this kind of problem. We are here to help each other. Also no feedback from HP technicians... 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.