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- Warranty Dispute

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07-17-2017 11:42 AM
Just bought new laptop and when I checked the registration it said that I only had 6 month's warranty left. Having followed the instructions on the HP website to dispite, this but there is no link to the WARANTY DISPUTE FORM . Please provide me with this link or relevant contact at HP so I can get the warranty corrected
07-17-2017 11:38 AM
Just bought new laptop and when I checked the registration it said that I only had 6 month's warranty left. Having followed the instructions on the HP website to dispite, this but there is no link to the WARANTY DISPUTE FORM . Please provide me with this link or relevant contact at HP so I can get the warranty corrected
07-17-2017 01:57 PM
Hello @PB100
Thank you for posting in the HP Support forum.
Please, follow the official instructions here >> https://support.hp.com/gb-en/document/c05084516
or reach to HP Support directly >> https://support.hp.com/us-en/contact-hp/
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-17-2017 02:10 PM
Yes have looked at https://support.hp.com/gb-en/document/c05084516 before but the Waranty Dispute form link is not there. There are several similar messages on HP support that fail to answer this!
07-17-2017 02:26 PM
OK, in such case please contact HP directly - via chat or via phone
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-17-2017 02:30 PM
Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.
07-18-2017 07:55 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work on behalf of HP