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HP Recommended
HP Spectre x360 14 ea0538TU
Microsoft Windows 10 (64-bit)

Start date of Warranty is before the actual purchase date...

And Battery cycle count is 22/1000 at the time of purchasing.

Also I want to know which company SSD is used..

My purchase date is 23/12/2021.

Please look into it , I didn't expected this kind of service from a renowned HP World Retailer...

But HP Support saying base warrenty started from 27/09/2021

Look into it as soon as possible

Thank you.

1 REPLY 1
HP Recommended

@Ron198

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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