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Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP EliteBook 865 16 inch G10 Notebook PC (70A88AV)
Microsoft Windows 11

I bought a used laptop, on the HP site I found by the serial number that it is under warranty but the model specification is slightly different (processor and HDD) how is this possible? Is the warranty valid? My laptop is AMD 7540u and 512GB HDD but on warranty page in speci is 7545u and 1TB HDD

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