X360 Elitebook 1020 G2 automatic screen rotation and turning off the keyboard not working.

[OAO1]

My notebook (X360 1020 G2 Elitebook) will not auto rotate.

The roation lock is also greyed out and stuck on lock rotation "yes".

I already did multiple clean installs and no success.

I tried activating tablet mode manually but no success.

I changed the registry manually, but no success.

I updated all drivers from HP, but no success.

I updated to last HP BIOS driver, but no success.

I roled back to older drivers, but no success...

Flipping the screen results to nothing.

I'm stuck and need a solution to use my 2-in-1 notebook as an x360 again...

[patgerber]

Same problem in our enterprise.
HP tould us to enable AMT Support in the UEFI, but this doesn't helped us.
Still Rotation Mode is not working.

[OAO1 · Accepted solution]

What worked for me eventually was to;
- go to hardware devices
- uninstall
1 virtual buttons, incl. Driver
2 monitor
3 graphics adapter incl. Driver
- after you'll need a restart. And nightlight will be greyed our.
- it will take some moment for w10 to install the w10 drivers (be connected to net) and you'll see the screen changing when all was successful
- after this nightlight will work again and also screen rotation will be fine

I did experience that I needed to do this 3 times, but now all is fine for weeks.
Just don't install the HP graphics driver!

Fyi - I also have startup in tablet mode activated as a default

Hope this helps.
Btw,
HP service advices brought me nowhere and much time lost (e.g roll back to old w10 version does not do any good)

[A_Enrique_Perez]

Hello, can you explain which drivers to uninstall? been trying to figure this out for a whole day now. 

[patgerber]

1 virtual buttons, incl. Driver
2 monitor
3 graphics adapter incl. Driver

[whoabhishek]

what exactly do you mean when you say monitor ?