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11-26-2022 07:36 AM
Product: HP ZBook 15 G6 Mobile Workstation
My zbook g6 wont charge from the G4 dock with a 150w adapter
The cable is fine, as my wife uses it for her HP sucesfully
I habve updated bios, and did do teh 15s startbutton battery reset.
If I connevct the cable, i see battery charge indicator flash ca 5 times, then it is off, nothing charges.
Does anybody have any idea?
4 REPLIES 4
12-07-2022 07:32 AM
Thanks for this answer. Also makes sense, but it has the tunderbold options all enabled. and the original charger was only 90W. I do understand that is only charges more slowly, but that is only good in a dock. It is the voltage that should triggert charging, not the Amperage per se, I thought?
In the mean while I also called HP, as it wsas still in guarantee, and they are checking the machine now. Very nice service. So I am curious what will be the outcome....
12-10-2022 02:35 AM
if the zbook G6 arrived with a 90W power adapter, it could be a zbook 14U or 15U , could you confirm ?
the U version is similar to Elitebook 8x0 G6 and in that case they could be charged via USB-C connector.
which is the exact model of docking are you using ?
I ask this because 150W power supply (PS) is not used with current Docking
This was an old Docking using 150W PS: https://support.hp.com/bg-en/document/c04959218
current Thunderbolt Dock G4 has a 120W PS for Notebook https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-120w-g4 or 280W PS for Zbook https://www.hp.com/us-en/shop/pdp/hp-thunderbolt-dock-280w-g4-dock-w-combo-cable
12-10-2022 03:59 AM
The thing is at hp now. They did not say anything on this. So let's see. If so, it would not have useful to get it to hp. Their service looks good.
In the specs of does not not say any u. Is is a 15 inch 64gb memory, i9 98xx model with 1tb SSD
I just bought the dock second hand. Same as my wife has. In het elite ook...
Let's see. Thanks for your support
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