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    Information
    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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tezza192
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Message 1 of 2
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Flag Post

Zbook 17 G6 no audio

‎11-10-2020 07:32 AM

HP Recommended
Product: Zbook 17 G6
Operating System: Microsoft Windows 10 (64-bit)

Please can someone help - after a fresh install of Windows 10 I cannot get the audio to work. There seems to be a conflict somewhere with the Intel(R) Smart Sound Technology (Intel(R) SST) OED in the device manager it is stuck on code 10 'cannot start'. I have tried uninstalling this and the Realtek drivers but I cannot solve the issue. There is no audio devices active, there is some talk about this online but I cannot get it to work, any ideas?

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soccer_dan
Level 8
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Message 2 of 2
Flag Post

‎11-10-2020 11:12 AM

HP Recommended

Run HP Image Assistant and update ALL things it suggests

I work for HP. However, all opinions and comments are my own.
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