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Golffies
Level 2
17 14 2 3
Message 1 of 2
441
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Solved!

Zbook15 - USB CD-Rom - No boot

HP Recommended
D5H42AV

Hello, everyone,


My Zbook 15 (Gen. 1 "Base model") has no DVD player in its expansion bay. To play DVD-rom, I use an external USB drive from Asus. The optical disks are then normally readable from the OS.

 

But the machine cannot boot from this USB CD/DVD drive, regardless of the port it is plugged into. For example, it is not possible to boot the machine from the original Windows 7 DVD. The DVD does not appear in the list of bootable devices offered by the BIOS at boot time.

 

Of course, I have already tried every available BIOS boot setting, and verified that Boot Secure was disabled, with no results. Similarly, the machine cannot boot from a memory stick either.

 

I will try to update the BIOS, but without much conviction.

 

Spoiler

Version: 01.44 Rev.A

Fixed in this release: - Provides the option to allow Trusted Platform Module (TPM) security to be cleared without displaying the Physical Presence Interface (PPI) confirmation message. 
Version: 01.42 Rev.A

Fixed in this release: - Provides updated security with a new microcode version.

Version: 01.41 Rev.A

Fixed in this release: - Provides the security update for Intel MEBx (Management Engine BIOS Extension).
- Provides a prompt to enter the BIOS Administrator password when F6 is pressed to enter the MEBx settings on a system that supports Intel AMT/VPRO.
- Updates the BIOS build tool.

Version: 01.40 Rev.A

Fixed in this release: - Provides the updated Intel CPU microcode to improve system stability and security.

Version: 01.39 Rev.A

Fixed in this release: - Provides a rollback of the CPU microcode to the previous version to improve system stability.

Version: 01.37 Rev.A

Fixed in this release: - Fixes an issue where the system appears to enter recovery mode after Intel Trusted Execution Technology (TXT) is disabled in the F10 BIOS menu. - Provides the updated UEFI (Unified Extensible Firmware Interface).
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.

Version: 01.36 Rev.A

Fixed in this release: - Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.

Version: 01.35 Rev.A

Fixed in this release: - Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

NOTE: Due to security changes, after installing this updated BIOS, older versions cannot be reinstalled.

Version: 01.34 Rev.A

Fixed in this release: - Fixes an issue where the BIOSCONFIGUTILITY output does not display all supported options.
- Fixes an issue where the BIOS cannot be upgraded on a system that uses a BIOS password.

Version: 01.32 Rev.A

Fixed in this release: - Fixes an issue where the CAPS lock light powers off after 5 seconds when the backlit timeout on the system is set to Never in the BIOS F10 setup.
- Fixes an intermittent issue on a system running the Ubuntu operating system which causes the system to power on automatically after the system has been shutdown.
- Fixes an issue on a system running the Ubuntu operating system where the brightness levels of the display panel cannot be changed.
- Fixes an intermittent issue where the system stops functioning and the power LED alternately blinks amber and white.
- Fixes an intermittent issue which causes a Hash Mismatch error message to be displayed when the system is powered on. - Provides support for third party encryption software to add new UEFI boot entries.
- Updates the Intel VBIOS to version 2171_0303.
- Updates the Intel VBIOS graphics output protocol (GOP) driver video BIOS table (VBT) to version B13_0303.

Version: 01.30 A

Fixed in this release: - Fixes an intermittent issue where the Intel Active Management Technology (AMT) Serial Over LAN (SOL) port disappears from Device Manager after it is run.
- Corrects language translations in F10 (BIOS) Setup for the Japanese language.
- Corrects the UEFI version displayed to display 2.3.1.
- Fixes an issue where the BIOS auto-crisis recovery does not run again after recovery is completed.
- Fixes an issue where the Windows operating system cannot be installed by booting the system to a USB key when the system is in RAID SATA mode.
- Fixes an intermittent issue where the Wireless LAN switching feature stops functioning after the system resumes from standby.
- Fixes an intermittent issue on systems with hybrid graphics where the Hybrid Graphics menu is not displayed under the BIOS F10 setup.

NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled. - Provides additional information in the F10 (BIOS) Setup when changing the Sure Start policy.
- Provides improved security of UEFI code and variables. NOTE: HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.

Version: 01.21 Rev. A

Fixed in this release: - Fixes an intermittent issue where the system stops functioning when the system is powered on with certain USB 3.0 hard drives connected to the USB 3.0 port.
- Fixes an intermittent issue where the battery in the system does not charge properly after the system is stored for an extended period of time with the battery installed.
- Updates the VBIOS for Zbook with a K1100M graphics card to version N14P.80.07.CC.00.06.Q1.
- Updates the VBIOS for Zbook with a K2100M graphics card to version N15P.80.06.7D.00.08.Q3.
- Updates the VBIOS for Zbook with a K610M graphics card to version N15M.80.28.52.00.09.Q2.
- Updates the VBIOS for Zbook with a K3100M graphics card to version N15E.80.04.ED.00.00.Q1.
- Updates the VBIOS for Zbook with a K4100M graphics card to version N15E.80.04.ED.00.00.Q3.

NOTE: After this BIOS update is installed, previous BIOS versions cannot be reinstalled. - Provides improved security for UEFI EDK2. NOTE: HP strongly recommends transitioning immediately to this updated BIOS version.

NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.

Version: 01.10

Fixed in this release: - Provides updated VBIOS versions as below:

ZBook 15 Q1 updates to version 80.07.CC.00.06.
ZBook 15 Q3 updates to version 80.06.7D.00.08.
ZBook 15/17 Q2 updates to version 80.28.52.00.09.
ZBook 17 Q1 updates to version 80.04.ED.00.00.
ZBook 17 Q3 updates to version 80.04.ED.00.00.

PCR[0]: f62bdb6b8f87f6085201c8f1b3d990f2fed134e1

Version: 01.08

Fixed in this release: - Fixes an issue where some distortion can be seen on the screenafter selecting 256 MB of UMA RAM on Windows 8 OS.
- Fixes an issue where the system prompts for a 4-digitconfirmation key before updating the BIOS after BitLocker DriveEncryption is disabled.- Provides support for Windows 8.1.
- Updates the BIOS to the latest Intel CPU Microcode.
- Provides support for hardware-based Self-Encrypted Drives (SED).
- Updates the PXE code to version 1.5.5.
- Provides the ability to change the Thunderbolt option using theBiosConfigUtility tool.

PCR[0]: f62bdb6b8f87f6085201c8f1b3d990f2fed134e1

Version: 01.07

Fixed in this release: - Fixes intermittent issue on a system using UMA Video RAM whichcauses the display to become visually corrupt after the displaycolor setting is changed to 256 colors.- Provides support for hardware encryption.
- Provides support to use an mSATA drive as the primary bootabledevice.
- Provides support for Thunderbolt 2.
- Provides DriveLock password support for mSATA devices connectedto the system.
- Provides Secure Erase support for mSATA devices connected to thesystem.
- Provides support for the Intel 7260 wireless LAN card.

Version: 01.06

Fixed in this release: - Fixes an issue where the system does not power on properly from aWindows to Go USB key when the boot order is changed in the F10BIOS Setup menu.
- Fixes an issue where the Hybrid Graphics option is not displayedin the Set Security Level menu of the F10 BIOS Setup.
- Fixes an issue where the system cannot perform an IPv4 or IPv6UEFI PXE boot when Secure Boot is enabled in the F10 BIOS Setup.
- Fixes an issue where the internal display stops functioningproperly after the system is powered on with the lid closed.
- Fixes an intermittent issue where the F10 BIOS Setup menu doesnot display the Bluetooth FCCID for the wireless LAN/Bluetoothcombo card installed in the system.- Provides support for the system to boot from an mSATA moduleinstalled in the system.
- Adds the Thunderbolt option to the Set Security Level menu in theF10 BIOS Setup.

Version: 01.04

Fixed in this release: - Fixes an issue where waking the system using Wake On LAN whilethe lid is closed causes the system to stop functioning and thesystem to display a blank screen.
- Fixes an intermittent issue where the PCIE Reader is notdisplayed on the system after the system resumes from standby mode.
- Fixes an issue where the brightness levels on a DreamColor panelcannot be set correctly using the Fn+F9/Fn+F10 keys.
- Fixes an issue where the BIOS F10 setup does not display the FCCID of a WWAN card installed on the system.
- Fixes an issue where smart adapter warning message does notdisplay properly after the system is connected to an AC poweradapter.
- Fixes an issue where the system does not use the correct screenresolution settings after the system is powered on using UEFI PXEboot.- Updates the VBIOS for Nvdia N15 cards to version 80.04.C9.00.04.
- Updates the Intel Management Engine version to 9.0.22.1467.
- Removes the Optimuns Hybrid Graphics feature from F10 menu.
- Provides support to upgrade the BIOS on a self encrypting harddrive (SED).

Version: 01.03

Fixed in this release: - Provides initial the BIOS release.
PRC[0]: e21d59d0fb3cfb3cf5d23f9fc190f378bc24e0dc

I probably missed a detail, which is why I'm asking for advice.

1 ACCEPTED SOLUTION

Accepted Solutions
Golffies
Author
Level 2
17 14 2 3
Message 2 of 2
Flag Post
HP Recommended

Well,

 

Jumping from BIOS version 1.10 to 1.44 did not solve the problem, but urged me to reset the BIOS settings. That's what made me find the conflicting parameters.

 

  • In Boot options: leave USB boot and CD-Rom boot both enabled, even if you might have thought the later was about the drive built into the machine and not the external USB drive.
  • In Device configurations: leave USB legacy support enabled.

 

According to my quick tests, if one of these three parameters is disabled, the choice of USB CD-ROM disappears from the boot menu at startup.

 

Hope this helps.

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Golffies
Author
Level 2
17 14 2 3
Message 2 of 2
Flag Post
HP Recommended

Well,

 

Jumping from BIOS version 1.10 to 1.44 did not solve the problem, but urged me to reset the BIOS settings. That's what made me find the conflicting parameters.

 

  • In Boot options: leave USB boot and CD-Rom boot both enabled, even if you might have thought the later was about the drive built into the machine and not the external USB drive.
  • In Device configurations: leave USB legacy support enabled.

 

According to my quick tests, if one of these three parameters is disabled, the choice of USB CD-ROM disappears from the boot menu at startup.

 

Hope this helps.

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