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‎05-22-2025 06:27 AM

HP Recommended
Product: HP 240 14 inch G9 Notebook PC (501Z1AV)
Operating System: Microsoft Windows 11

my battery is now not running after 30 min. to 1hr because it gone discharge and now what to do tell me what to do i m frustrated it does not more than 1 hr in hp supports its showing "The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges is now significantly shorter than when the battery was new." tell me solution

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1 REPLY 1

‎05-27-2025 04:43 AM

HP Recommended

Hello.

 

Best solution is to contact HP support and ask for a warranty replacement. The battery warranty in HP laptops matches the warranty of the laptop itself, so it will always have a warranty of at least 1 year.

 

If your warranty is lapsed, you can always buy a new battery from numerous shops or your local HP reseller or HP service partner. The part number for HP 240 G9 battery is L97300-005.

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