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‎06-27-2022 10:16 AM - last edited on ‎06-27-2022 10:22 AM by Retired

HP Recommended
Product: HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A6AV)
Operating System: Microsoft Windows 11

i charged my laptop 100% after that i shut down my laptop ,after 2 days i switch on the laptop the battery shows 80% the battery getting drained every day after shutdown ,i done all test by using hp support assistance ,the battery health is also decreasing ,the laptop is just 5 months old ,please provide me a solution and also tell me how to increase battery health

Category:
2 REPLIES 2

‎06-27-2022 10:31 AM

HP Recommended

Helle @GANESH26 

 

Please tell me the full product name and product number (p/n) of your notebook, so I can help you to solve the problem. These are legal information that you can post here. You will find this information on the back of your notebook printed in small alphanumeric letters.

 

( Please note: Do not post the serial number (s/n), It's not allowed in public ! )


best regards

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Thank you very much

             ⌨️

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‎06-27-2022 10:33 AM

HP Recommended

laptop battery health - Search (bing.com)

Do you keep your laptop plugged in all the time?  Battery showing charging and when 100% full?  Maybe the attached web page will be of help?  Local PC repair shop might spread some light?  

______
HP Pavilion 15t-eg000, i5, 16GB Ram, 512GB, Win 11 Ver. 21H2, OS 22000.778
Microsoft Edge + Bing
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