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pk39
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left hinge separating from screen- recurring theme

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HP Envy x360 15-BQ002AU
Microsoft Windows 10 (64-bit)

Is HP doing anything about the left hinge separating from the screen on the Envy x360 notebooks or are they just sending quotes for repair?

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kevin-t
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@pk39

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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