• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-03-2022 08:54 AM

HP Recommended
Product: HP ZBook Fury 15 G7 Mobile Workstation (9VS25AV)
Operating System: Microsoft Windows 11

Hello, 

I have a problem that my mouse is moving on its own to the left down corner. The problem is not related to the connected mouse, because even if I disconnect mouse and use just touchpad, the problem remains.

 

The problem must be somehow related to the laptop screen. Because if I connect the monitor to the laptop, then it is ok. But if I work on laptop screen the mouse is moving on itself. I have laptop for 1 year and it was fine. But it appeared a week or something ago. I have my laptop up to date with the latest drivers and regularly use hp assistant to upgrade with new patches.

 

Any idea?

 

Thank you in advance, Robert   

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2022 09:32 AM

HP Recommended

Hello @RobertK2 

 

I suspect that it is a technical defect. This cannot be repaired by software updates.

HP warranty valid (warranty starts at purchase/invoice !) -> Contact HP support / Service center

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎08-03-2022 09:32 AM

HP Recommended

Hello @RobertK2 

 

I suspect that it is a technical defect. This cannot be repaired by software updates.

HP warranty valid (warranty starts at purchase/invoice !) -> Contact HP support / Service center

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.