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HP Recommended
27K26EA
Microsoft Windows 10 (64-bit)

Buongiorno, sto tentando di registrare una garanzia acquistata, seguo il link inserisco i dati, mi fa vedere le estensioni acquistate ma quando associo il prodotto li compare il seguente messaggio.

 

XMH268FB4Z9C:
Error: FCPRCCDE09:Only one In-Warranty CarePack can be registered with same service level group against a given Product Object of Service.

COL2021_0-1630924861012.png

COL2021_1-1630924918812.png

 

grazie per un riscontro

3 REPLIES 3
HP Recommended

Hi @COL2021 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

MayS. 

I work on behalf of HP
HP Recommended

Hello, I'm trying to register a purchased guarantee, I followed the link that arrived via email, I entered the data.
And it shows me the extensions purchased, but when I associate the product with the warranty, the following message appears.

 

XMH268FB4Z9C:
Error: FCPRCCDE09:Only one In-Warranty CarePack can be registered with same service level group against a given Product Object of Service.

COL2021_0-1630937590121.png

 

 

 

 

HP Recommended

Hello, I'm trying to register a purchased guarantee, I followed the link that arrived via email, I entered the data.
And it shows me the extensions purchased, but when I associate the product with the warranty, the following message appears.

 

XMH268FB4Z9C:
Error: FCPRCCDE09:Only one In-Warranty CarePack can be registered with same service level group against a given Product Object of Service.

COL2021_0-1631183946305.png

 

 

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