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- HP Community
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- shipment delayed

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02-15-2020 11:50 AM
I've bought this laptop on January 19th, it was originally estimated to ship on the 10th of February. But on that date, I contacted their customer service, they said it's delayed since there's problem with the post office. I don't think this is acceptable because people need their laptops to do work or school. I just want to say it is a poor practice to delay customer's orders because people planned their schedule a head of time, and the delay really ruined the plans, it's frustrating. I really wonder when's my laptop gonna come, some people claimed it takes a few weeks, mine has almost been a month.
02-18-2020 04:06 AM
Hi @idtinan
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Asmita
I am an HP Employee
02-20-2020 12:23 PM
Doesn't surprise me - my zBook was stated as "expected" 2-3 weeks delivery and took 8 in the end....! I know there's supply chain issues with Intel CPU's especially at the high end. You can't even buy i9 and Xeon based laptops from Lenovo until Q2 as a result apparently!