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12-22-2020 08:47 PM
01-05-2021 06:57 AM
I reviewed your post and I understand that the computer is running very slow.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
If you continue facing the issue, then follow the steps in the below link.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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