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‎03-24-2021 07:06 PM

HP Recommended
Product: EliteBook 8470w
Operating System: Microsoft Windows 10 (64-bit)

I have a seller refurbished HP EliteBook 8470w, Windows 10 Pro x64, 20H2, Build 19042.870, Product number A3B76AV, Serial number CNU327B3JY. What is the latest version of HP 3D Drive Guard that will run under this version of Windows 10, if any? I recently replaced the HP S700 Series, 500 Gb SSD that the seller replaced the original HP OEM HDD, with, with a brand new 500 Gb, HP OEM, 7200 RPM HGST HHD, that I purchased from the HP Parts Store. Thank you.

1 REPLY 1

‎03-24-2021 07:09 PM

HP Recommended

Hi:

 

You can try some of these suggestions to get the driver to work right on W10...all of these models use the same hardware version of the 3D driveguard device (HPQ6000).

 

HP Mobile Data Protection Sensor - ACPI\HPQ6000 - HP Support Community - 7994294

 

Solved: HP 8570w Accelerometer driver not working - HP Support Community - 7138204

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