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- HP Community
- Notebooks
- Business Notebooks
- x360 1030 G3 keyboard not working when folded

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04-08-2019 01:17 AM
Dear HP, and forum readers
I have a problem with my keyboard. I use my laptop with an usb c dock with an external HP 27ea monitor. I'd like to use the laptop just as a "keyboard" when docked, so I turn the display around. In this position the keyboard deactivates,and I can't use it. I tried to find something in the settings,but couldn't find anything useful.
Is there a way to use the laptop's keyboard in that position?
Would be really happy if someone could help.
Best regards
Tamás
05-01-2019 01:04 PM
When the Notebook is folded it goes into Tablet Mode and the keyboard is deactivated.
As far as I know there is no way to reactivate the Keyboard when in Tablet Mode.
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05-02-2019 06:21 AM
I would not call it a problem when a machine is working like it is designed to work.
You have a convertible machine that's designed to work as a notebook PC or a tablet but it's not designed to be a desktop.
Some people where I work use their notebook PCS with external monitors but they simply put the notebook in the middle and the external monitors sit off to the sides attached to monitor stand arms.
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05-02-2019 06:24 AM
And as a follow-up fought, I suspect you will not find any manufacturer's notebook PCS that keep the keyboard active when the machine is folded up into tablet mode.
I have seen some PCS where the keyboard bezel raises when you fold the notebook effectively making the keys flush with the surface so they won't even inadvertently be pushed or damaged when the notebook is folded.
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