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zbook 17 G2 bios locked

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hp zbook 17G2
Microsoft Windows 10 (64-bit)

have a problem i get a HP Zbook 17 G 2  but it has a bios locked . how can i unlock ???

need help thanks 

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Welcome to the HP Support Community @yamill_pecord 


For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.


Phone >>


When talking to the HP rep ask them to escalate your service request.


Just to note:


Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.



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