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‎04-25-2022 08:07 AM

HP Recommended
Product: HP WIRELESS PREMIUM KEYBOARD (Z9N41AT)
Operating System: Microsoft Windows 11

Hello. I have a HP WIRELESS PREMIUM KEYBOARD (Z9N41AT). 

 

Sadly I lost the dongle that connects it to my HP Spectre. 

 

Any ideas where I can buy a replacement dongle - I have bought many online but alas, none connect. I'd ideally like the dongle that comes with the keyboard, and just buy a replacement but cannot find this option anywhere. 

 

Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-25-2022 08:22 AM - edited ‎04-25-2022 08:28 AM

HP Recommended

It has "link5" which means it should connect to a "link5" dongle.

 

Make sure your devices have the 5 arrow logo for "link-5"
https://www.aliexpress.com/item/4000237563229.html

If you do not see the 5 arrow logo then look the keyboard or mouse part number up here

https://partsurfer.hp.com and see if it is link-5 certified

 

Be sure to contact the vendor to verify it will work with your keyboard.

Another discussion here

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Need-replacement-USB-dongle-for...

 

My  $0.02 opinion is to get a bluetooth keyboard assuming your system support bluetooth.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎04-25-2022 08:22 AM - edited ‎04-25-2022 08:28 AM

HP Recommended

It has "link5" which means it should connect to a "link5" dongle.

 

Make sure your devices have the 5 arrow logo for "link-5"
https://www.aliexpress.com/item/4000237563229.html

If you do not see the 5 arrow logo then look the keyboard or mouse part number up here

https://partsurfer.hp.com and see if it is link-5 certified

 

Be sure to contact the vendor to verify it will work with your keyboard.

Another discussion here

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Need-replacement-USB-dongle-for...

 

My  $0.02 opinion is to get a bluetooth keyboard assuming your system support bluetooth.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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