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‎09-04-2018 11:39 PM

HP Recommended
Product: HPE DL380 G9
Operating System: Microsoft Windows Server 2008 (64-bit)

Have a problem with insatlling OS in HP DL380 Gen9. The error is below

Intelligent provisioning is unable to access virtual install disk

Could anyone repair this error? Please share your information

2 people had the same question
2 REPLIES 2

‎09-05-2018 07:10 AM

HP Recommended

Hi:

 

You may also want to post your question on the HPE Community Support Forum -- DL Servers section...

 

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.W4_VpuS0W9I

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‎09-05-2018 09:36 AM - edited ‎09-05-2018 10:48 AM

HP Recommended

is Intelligent provisioning enabled in the bios?

 

is the virtual install file installed in the correct location?

 

this error is related to the virtual install disk that is used to reinstall the OS, the setup program can not find the virtual drive with the  OS setup files, or the disk that the os is to be installed is not available.

 

https://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04419967-8.pdf

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