• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎02-10-2019 02:32 PM - edited ‎02-10-2019 03:23 PM

HP Recommended
Product: Elitedesk 800 G3
Operating System: Microsoft Windows 7 (64-bit)

I have 50+ HP elitedesk 800 PC's varying in model G2, G3 etc. These all came with Windows 7 and some with an upgrade disc to Win 10. However I am not sure that all of them came with this. is there a way to find out maybe using a serial number if the machine is eligble to be upgraded to Windows 10?

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2019 04:24 PM

HP Recommended

Hi:

 

If they came from HP with W7 installed, most likely they have a W10 Pro product key in the BIOS.

 

You can easily check if there is a W10 Pro key in the BIOS by running this free utility that I have zipped up and attached below.

 

You shouldn't even need to product key to install W10.

 

The key in the BIOS will automatically be picked up by W10.

 

What I don't know is if you can do an inplace upgrade from 7 to 10.

 

I know a clean install will work if there is a W10 product key in the BIOS.

 

You will have to experiment with doing an inplace upgrade if you so desire.

View solution in original post

ShowKeyPlus1.0.6893.zip
Was this reply helpful? Yes No
4 REPLIES 4

‎02-10-2019 03:55 PM

HP Recommended

I have a theory, that the machines that are eligble have the windows 10 sticker underneath. However I have not come across any yet, with just a win 7 logo. So they may all be eligble.

Was this reply helpful? Yes No

‎02-10-2019 04:24 PM

HP Recommended

Hi:

 

If they came from HP with W7 installed, most likely they have a W10 Pro product key in the BIOS.

 

You can easily check if there is a W10 Pro key in the BIOS by running this free utility that I have zipped up and attached below.

 

You shouldn't even need to product key to install W10.

 

The key in the BIOS will automatically be picked up by W10.

 

What I don't know is if you can do an inplace upgrade from 7 to 10.

 

I know a clean install will work if there is a W10 product key in the BIOS.

 

You will have to experiment with doing an inplace upgrade if you so desire.

ShowKeyPlus1.0.6893.zip
Was this reply helpful? Yes No

‎02-10-2019 05:33 PM

HP Recommended

Thanks Paul, I have used this (showkey plus) before, will give it a crack.

Was this reply helpful? Yes No

‎02-10-2019 05:45 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.