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‎12-28-2021 11:45 AM

HP Recommended

"It looks like there is a problem with the USB-C port on the HP 600 G6 mini as there doesn't appear to be any signal coming out of it and we know the USB-C adapter/cable and monitor are good."

 

That is not a "problem" at all... the USBC port on that computer is not a USBC video-enabled port.  It can't pass video... was never engineered for that. 

 

I'd just buy a good used NEC MultiSync monitor with a DVI input from eBay for roughly 100.00 and get a third DP to DVI interface going... make sure to get the version 2 of the HP Flex I/O interface shown in my attached PDF above.

 

 

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‎12-28-2021 11:56 AM

HP Recommended

Thanks for confirming the USB-C isn't video capable. That would explain everything.  While I've been in the PC business for almost 40 years now, I still learn something new everyday 🙂

I will look into getting the Flex IO ver 2 adapter as those appear to cost around $40 plus my client already has the monitor and we know those work.

 

Thanks for all your help and patience!

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