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‎06-20-2022 08:35 AM

HP Recommended
Product: HP Z840 Base Model Workstation
Operating System: Microsoft Windows 10 (64-bit)

after booting the PC, it says: you need a need update to start this program. Even after deleting the update from SWSetup it reports: the newest version has already been installed set up is stopped.  However, I can't get the program to open.. Please help, thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2022 10:45 AM

HP Recommended

Hello @cejixman 

 

HP Support Assistant is not is not released for your HP Z840 Base Model Workstation.

Please uninstall and reboot.

 

Get all software and drivers here:

https://support.hp.com/us-en/drivers/selfservice/hp-z840-workstation/6978842

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655743490380.png

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-20-2022 10:45 AM

HP Recommended

Hello @cejixman 

 

HP Support Assistant is not is not released for your HP Z840 Base Model Workstation.

Please uninstall and reboot.

 

Get all software and drivers here:

https://support.hp.com/us-en/drivers/selfservice/hp-z840-workstation/6978842

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655743490380.png

1 person found this reply helpful
Was this reply helpful? Yes No
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