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- HP Z1 G9 RAID and blue screen

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11-11-2023 01:09 PM
Hello everyone, I am writing about a problem that happened on a new HP Z1 G9 workstation.
On first boot I ran the BIOS update and later the initial Windows setup without any problems by simply adding an admin user and assigned the name to the device.
I then turned off the PC, added two WD Red 3.5-inch disks, turned on the PC, and after logging into Windows saw the disks correctly from Windows (I did not initialize them, I saw them from Disk Management).
Rebooting the PC, I then went into Bios to enable the RAID feature, saved and exited BIOS.
At this point, while the system was booting, the blue screen appeared with the error INACCESSIBLE_BOOT_DEVICE.
I tried performing a system restore with F8 and choosing all possible restore configurations and none succeeded by aborting immediately.
Do you have any suggestions for getting the boot to run with the RAID configuration active?
Thank you.
11-11-2023 11:07 PM
i suspect that the newly created raid array when created is being placed first in the boot sequence before the existing non raid disk that is /was ypur current boot device
create the raid, reboot and re-enter the bios, and check the boot order you will need to make the non raid drive first in the boot order
on the other hand if you do want to boot from raid, create the array from the bios, power off then disconnect all storage devices except for the raid drives, boot and install windows once windows is installed power down and connect the other drives, reboot again and check bios that raid array is first in boot order if not make it so and save
you shold now be able to boot from the array and see all non data drives that have been formated, for non formatted drives used disk manager and partition/format any raw drives
11-12-2023 06:10 AM
Thank you for the response.
The workstation provides an NVME disk with the operating system installed.
Unfortunately, I have already checked the boot order during my tests and the first device was always the NVME disk.
11-13-2023 06:28 AM
the HP restore image is not finding the raid array during the OS install which is why you get the boot device not found
again, disconnect any other storage device except for the raid drives during the OS install
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to configure a array, enter the bios
11-13-2023 12:08 PM
Hi DGrooves and thanks again.
There are new tests I have performed.
I disconnected all the Sata disks and left only the NVME disk with the operating system and the system goes to blue screen with error "CRITICAL_PROCESS_DIED".
If I reattach the 3.5" disks configured with the menu I access with Control-I in the Bios the error at boot is "INACCESSIBLE_BOOT_DEVICE" even checking that the Boot order is correct (NVME disk first and RAID after).
Any restore operation I try to do with only the NVME disk connected to the system fails.
What could I try? I feel like I'm trapped. 😁😔