cancel
Showing results for 
Search instead for 
Did you mean: 
Fanco42
Author
Level 1
8 7 1 0
Message 11 of 14
Flag Post
HP Recommended

Yes, and it is connected to the motherboard into the PD129 port.

 

Cable has two sides: System and Add-In card

 

System side of the cable is plugged in PD129 port (TBT1),

Add-in card side of the cable is plugged in the TBolt card.

Was this reply helpful? Yes No
Fanco42
Author
Level 1
8 7 1 0
Message 12 of 14
Flag Post
HP Recommended

Hi,

 

I reinstalled the system, and I have the same problem. 😞

 

So I guess there is something wrong with drivers, BIOS and HP.

 

Greetings.

Was this reply helpful? Yes No
Fanco42
Author
Level 1
8 7 1 0
Message 13 of 14
Flag Post
HP Recommended

Hi,

 

I found the solution: Install latest SATA ASCI driver from:

https://www.catalog.update.microsoft.com/Search.aspx?q=sata

 

Intel Corporation - SCSIAdapter - 17.9.2.1013

 

Go to Device Manager and manually update drivers from the computer.

 

DriversDrivers

 

 

Thank you for your support.

 

Greetings.

View solution in original post

Was this reply helpful? Yes No
DGroves
Level 11
4,682 4,656 440 987
Message 14 of 14
Flag Post
HP Recommended

huh?...... the Intel Corporation - SCSIAdapter - 17.9.2.1013 is the intel RSTe (enterprise) driver for the onboard "SCU" sata ports

 

https://www.intel.com/content/dam/support/us/en/documents/ssdc/ssd-software/Intel_RSTe_NVMe_for_Wind...

 

but the picture you show (which was the unknown SCSI device in your previous post) is a asmedia 106x chipset which is natively supported under windows 10 with it's built in driver

 

so are you saying installing the intel RSTe driver resolved a driver conflict on the Asmedia device?

 

last, the Intel RSTe driver MUST BE UPDATED USING THE INCLUDED INSTALLER PROGRAM, forcing a driver update via device manager can cause weird issues, read the RSTe install guide for more info

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation