• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP workstation Z620
Microsoft Windows 10 (64-bit)

HP long test failed with Hard Drive long test. I have SSD and i have some issues with black screening with adobe premiere and sound playing in backround. Can this be the issue if motherboard itself does not support ssd's full speed?

251012571_201269378705588_4511017966344387970_n.png

251093969_1677113032680566_4538448698523613431_n.png

  

 

2 REPLIES 2
HP Recommended

Save your files!

HP Recommended

the HP Hard disk test should not be run on SSD's unless it's a later revision that explicitly supports SSD's

 

HP PC Hardware UEFI Diagnostics application

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135884.exe

 

you can also safely test a SSD by visiting the SSD makers web site and downloading their utility/testing application for SSD's

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.