Installing OS to blank drive. HP Laptop.

[Charles8787]

Hello,

    I have an HP Laptop PC 14-d2000 with no OS installed. I have tried to install Windows 10/11 using a USB formatted with official installation media. Whenever the installation gets to the page where you select your drives, mine doesn't show up. I tried using official HP storage drivers but to no avail. To ensure the drive wasn't physically damaged I have installed Linux Mint and then uninstalled it with the drive reformatted to NTFS. I then took apart the laptop and unplugged the M.2 storage device and plugged it into my desktop. I was able to install windows to it when it was on my desktop.

    If you have any information that could be helpful in the process of installing Windows 10/11, please reply with your input and I will use the information to the fullest. Also feel free to ask elaborating questions that may help you or others help find a solution. I will try to reply within 24-Hours of a reply.

Thank you for your time,

Charles

[Paul_Tikkanen]

Hi, Charles:

The only suggestion I can offer would be to try the Intel storage controller drivers that I zipped up and attached below if your notebook has an Intel 11th > 13th generation Core processor.

The attached file is good for both W10 & W11.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next, and Windows should install.

A related discussion:

Solved: Install driver to show hardware - HP Support Community - 9270742

[Charles8787 · Accepted solution]

I found the solution to my very niche problem. If anybody else has this problem, you need to use the "HP Cloud Recovery Tool" to create a USB drive that will factory reset your laptop with Windows.

I went more in depth on reddit: https://www.reddit.com/r/techsupport/comments/1hzbwgr/cant_install_windows_to_your_hp_laptop_solved/

Thanks for your time,

Charles

[Paul_Tikkanen]

You're very welcome, Charles. 

Glad that they HP Cloud Recovery tool recovery drive worked for you.