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1 REPLY 1
12-05-2018 04:57 AM
first of all you have a laptop, stating this when asking for help is something which you should allways do
second your laptop is not a workstation or business model but a consumer model,.. as such this is the wrong forum to be asking for help ........ in the future please use this forum
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/bd-p/Hardware
specs for your model laptop
https://support.hp.com/us-en/document/c02697546
last your laptop has a bad battery, replace it
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