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PAANKAJ
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OFFICE HOME & STUDENT ARE NOT ACTIVATED IN MY NEW LAPTOP. IT IS ASKING PRODUCT KEY. PLEASE HELP

HP Recommended
Example: PavilION CS3006TX
Microsoft Windows 10 (64-bit)

I BOUGHT THE LAPTOP A MONTH AGO. IT HAS STICKER ON SAYS THAT IT INCLUDES OFFICE HOME& STUDENT  DON'T FORGET TO ACTIVATE. BUT WE I OPEN ANY OFFICE WORD IT SAYS NOT ACITVATED. WE I TRY TO ACTIVATE IT ASKS FOR PRODUCT KEY OR 30 DAYS FREE TRIAL. IT HOULD NOT BE HAPPENING. WHAT AM I DOING WRONG. PLEASE HELP ME ACTIVATE THE OFFICE.

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Dragon-Fur
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@PAANKAJ 

 

The Specifications indicate the software is included - it does Not say the software includes a license key.

Software - Productivity & finance
Microsoft® Office Home & Student 2019

 

Another source indicates that a Trial version of Office 365 might be included (possibly a newer document for the product description).

Software - Productivity & Finance1 month trial for new Microsoft Office 365 customers

 

Regardless, there is nothing our Community can do - we have absolutely no visibility into Sales.

 

If you don't have a license key that was either provided to you when you purchased the computer - or a license key from Microsoft for having purchased the Office Software, the software is not going to activate.  You have to have a license to activate any recent version of Microsoft Office.

 

If you are convinced that you purchased Office with the computer, please contact HP Support.

 

HP Support cannot likely provide you with a key "after the fact" - but the representative can clarify what should have been included with your purchase.

 

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Warranty Check / Product Registration

 

 

  • Register your product during first setup or soon afterwards

            Register HP Product and Registration FAQ

 

  • Check the Warranty on your product

           Warranty Check – Single or Multiple Devices

 

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
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  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: The online database results do not impact the actual contract.

 

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

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Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-cs3006tx

 

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Dragon-Fur

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