Sold me a product on back order, wont get here before Christmas, probably not before New Years.

[drchr056]

I did an on-line purchase on 11/20/2022. I was assured that device would ship within 3-5 business days, Today, 12/06/2022 I talked to a rep on the customer service line and she stated that I was sold a computer that is on back order and won't ship until 12/27/2022 at the earliest. This was supposed to be a Christmas present for my wife, but do to your shoddy business practices that plan is shot to hell. Beyond disappointed!!! I have been a loyal HP customer for thirty years. Plus I don't even know if this is the correct forum for this. Next time Apple or Dell!! I feel like your sales rep sold me whatever made HP the most profit not a Christmas gift.

Order # 352338427

P.S.

It's time for me to upgrade My current computer also

[sandytechy20]

@drchr056

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