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11-02-2017 09:28 AM - edited 10-01-2018 11:59 AM
Hi guys,
We recently upgraded our thin clients from Thin Pro OS 6.1 to 6.2, after that the users started to complain about having to enter their passwords (AD login credentials) to resume after the screen saver kicked in.
Under Power Manager ==> Screen Saver there is a checkbox: "Require password on resume", the issue mentioned above is reproducible either with this checkbox checked or unchecked.
I downgraded one of these thin clients to 6.1, but I could not reproduce the issue on this OS version, it seems to be a bug on 6.2 build 22.
Has this been reported? Is there any patch/workaround?
Please advise.
Thank you!
09-05-2018 09:09 PM
I was experiencing this same issue with ThinPro 6.2.0 on the T620 using Horizon View, after the screensaver is enabled and on resume the Thin Client locks with the message "thinpro screen locked by user, root, {username of logged in user}"
I found that by disabling "Share Credentials With Screensaver" option in the connection profile disabled the lock screen on resume.