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Message 1 of 4
198
Flag Post

Warranty Check not working for HP S600 120gb SSD

HP Recommended
S600
Microsoft Windows 10 (64-bit)

We have two failed HP S600 SSD, 120GB

https://support.hp.com/us-en/checkwarranty

Does not have any information on these SSD drives.

p/n: 4FZ32AA

Country: Canada

I also tried country purchase of United State and Canada, but all attempts fail.

 

Both these drives have a 3 year warranty and we purchased them less than 2 years ago.

How to I start an RMA?

 

Thanks!

3 REPLIES 3
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Level 15
Level 15
27,741 27,502 2,434 8,966
Message 2 of 4
Flag Post
HP Recommended

@bctpro 

 

The issue can be sorted.

 

Request for Review

 

  • I have submitted a request that someone review your question / concern.

 

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Dragon-Fur

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Message 3 of 4
Flag Post
HP Recommended

Thank you

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HP Support Agent
HP Support Agent
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Message 4 of 4
Flag Post
HP Recommended

@bctpro I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation