Warranty Check not working for HP S600 120gb SSD

[bctpro]

We have two failed HP S600 SSD, 120GB

https://support.hp.com/us-en/checkwarranty

Does not have any information on these SSD drives.

p/n: 4FZ32AA

Country: Canada

I also tried country purchase of United State and Canada, but all attempts fail.

Both these drives have a 3 year warranty and we purchased them less than 2 years ago.

How to I start an RMA?

Thanks!

[Dragon-Fur]

@bctpro 

The issue can be sorted.

Request for Review

• I have submitted a request that someone review your question / concern.

Worth Noting

• Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
• Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
• The time frame (how long it takes) for a response is not controlled by the Community.
• If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Note to those reading:

• Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.

• Please do not post any personal or case information here - we cannot make use of the data. 
• Posting personal information at a public site increases your risk from rats and scammers.

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

[bctpro]

Thank you

[Riddle_Decipher]

@bctpro I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thank you for visiting the HP Support Community.