Why does the F9, F11 and F12 work on bootup of an HP Proliant DL180 G9 server but F10 does nothing.

[NicoUng]

I need assistance on a HP Proliant DL180 G9 server. I can access F9, F11 and F12 on server boot-up but F10 for Intelligent Provisioning does nothing. Any suggestions?

Thanks

[resistencia · Accepted solution]

Hi @NicoUng 

Verify that you have the F10 key active

Enabling or disabling the Intelligent Provisioning F10 prompt | UEFI System Utilities User Guide for...

Procedure

1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Intelligent Provisioning (F10 Prompt) and press Enter.
2. Select a setting and press Enter.
   1. Enabled
   2. Disabled
3. Press F10.

[NicoUng]

Thanks for the guidance. F10 was enabled as per guidance but still nothing happens when pressing the F10 key. Anymore suggestions? Maybe firmware?

Thanks

[resistencia]

You should verify that you have iLo installed.

HPE ProLiant DL380 Gen9 Server | Product Support

https://youtu.be/OzikkS92RtU

[NicoUng]

Afternoon

I have upgraded the Bios firmware to U20 v3.40 08/29/2024 but still when selecting F10 - Intelligent Provisioning nothing happens, and server goes to option to boot from the network. I have also reset the server to "Manufacturer Default Settings" but still cannot access F10 to setup raid on disks or any other option.

Any further assistance available.

Thanks

[resistencia]

Have you tried another keyboard ?