cancel
Showing results for 
Search instead for 
Did you mean: 
J0n1
New member
4 3 0 0
Message 1 of 7
263
Flag Post

Windows 10 Install

HP Recommended
Z210
Microsoft Windows 10 (64-bit)

After WIndows 10 install, I get a non-system disk error after a shutdown.  The computer boots without problem after a restart.

 

I did a clean install of Windows 10 Pro 64-bit.  The install went without issue and the workstation seemed to be functioning correctly.  However, if I shut the computer down and then power on, I get a non-system disk error.  If I eneter the bios settings page and then exit without making any changes, the computer will boot normally. 

 

After some online research I have tried holding down power button while unplugged and also unchecking 'Fast Startup' but the problem persists.  

6 REPLIES 6
Grizzlys2k
Level 7
319 315 30 54
Message 2 of 7
Flag Post
HP Recommended

That sounds a little like a faulty SATA cable...check it before we shall look someplace else!

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
0 Kudos
J0n1
Author
New member
4 3 0 0
Message 3 of 7
Flag Post
HP Recommended

I have tried different SATA cables and the problem persists.

 

Also, the computer will restart every time witout issue.  It only fails to boot after shutdown.

0 Kudos
Grizzlys2k
Level 7
319 315 30 54
Message 4 of 7
Flag Post
HP Recommended

maybe the cmos battery is the problem...try changing that too if you have a spare...

if restarting works...but only when its shut down are issues...

Can you enter in BIOS without any problem after the computer was shutdown? is the clock accurate there?

Just trying to figure this out...and give you some ideeas!

 

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
0 Kudos
J0n1
Author
New member
4 3 0 0
Message 5 of 7
Flag Post
HP Recommended

I replaced the cmos battery and verified that the date and time were being retained when re-entering the bios screen.  I have no problem entering the bios setting screen after either restart or shutdown.  In fact, that is the only way the computer will boot after shutdown.

0 Kudos
DGroves
Level 11
4,483 4,466 406 933
Message 6 of 7
Flag Post
HP Recommended

i suspect the issue is with the boot device itself if it's a mech drive, download the drive makers diagnostic test program

all major drive makers have this available for download

 

if a SSD post the make/model number

0 Kudos
J0n1
Author
New member
4 3 0 0
Message 7 of 7
Flag Post
HP Recommended

It is a Western Digital HDD.  I ran WD Estended Diagnostic Check and the drive passed with no errors.

 

Thanks for the suggestion.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation