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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Re: Windows 11 Install Issue

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01-25-2026 07:25 AM
I have the HP Z2 Tower G5
Today In replaced with SSD M.2 device with a new Crucial 2TB.
There was an issue attempted to install Windows 11 64 bit pro so I elected to install Windows 10 64 bit pro.
That worked.
Then I attempted to install Windows 11 within the running OS Windows 10.
The setup began in its usual fashion as with accept this, click next, and so forth.
Then the install began and several times in this effort the computer generates a error screen and compiles and then reboots back into Windows 10.
The screen capture show that white screen claim
But the reason I elected to replace the SSD card and install a new OS is because the computer would keep inserting the white screen while I work and would reboot and now it is happening again with a new OS and new hard drive. Attached the info I need advise on how to force an install upgrade Windows 10 to Windows 11.
And
For some reason the network adapter did not install when I installed the new Windows 10 OS, capture attached.
Thanks for any assistance to getting this Workstation behaving as expected.
I attempted to upload three photos got this note:
Uploading IMG_6919.jpg resulted in the following error: Permission Denied
Solved! Go to Solution.
Accepted Solutions
01-26-2026 07:14 AM
Hello
Need to replay to myself for those in the need to know
After I replaced with SDD card with the new one when I booted there was the beeps short, long.
It had to do with memory. When I remove the two memory sticks, Crucial 32GB the computer booted without incident and did not go into white screen reboot.
If I insert the crucial again to test the computer did boot eventually with beep codes.
The two remaining memory sticks are HP 32GB memory. Because of budget constraints unable to purchase two 32GB because of cost factor.
Never expected Crucial memory to become compromised.
In short all issues stated, resolved.
01-26-2026 07:14 AM
Hello
Need to replay to myself for those in the need to know
After I replaced with SDD card with the new one when I booted there was the beeps short, long.
It had to do with memory. When I remove the two memory sticks, Crucial 32GB the computer booted without incident and did not go into white screen reboot.
If I insert the crucial again to test the computer did boot eventually with beep codes.
The two remaining memory sticks are HP 32GB memory. Because of budget constraints unable to purchase two 32GB because of cost factor.
Never expected Crucial memory to become compromised.
In short all issues stated, resolved.