• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-12-2020 01:25 AM

HP Recommended
Product: z620
Operating System: Microsoft Windows 10 (64-bit)

So I got 3 Samsung 1Tb 680 EVO drives I got the C:\ cloned and the system boots with the new drive in bay 0 (the bottom one) 

The other drives are not recognized by the system in any of the internal drive bays...??

It / they are recognized when plugged into an external USB port. 

I have replaced the old HHDs into bays 1&2 and it does not see them either. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2020 11:24 PM

HP Recommended

I was ready to reinstall windows when the machine got hung up on shut down. So I pulled the plug. On restart the 2nd and 3rd internal drives were mounted by the system with new drive numbers and names. 

It appears that Windows' plug and play was incorrectly identifying these devices and needed to reset their description. 

Or, it was something else

 

problem gone

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-13-2020 11:24 PM

HP Recommended

I was ready to reinstall windows when the machine got hung up on shut down. So I pulled the plug. On restart the 2nd and 3rd internal drives were mounted by the system with new drive numbers and names. 

It appears that Windows' plug and play was incorrectly identifying these devices and needed to reset their description. 

Or, it was something else

 

problem gone

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.