• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

hello 

 

i have this model 

1KN89EA

 HP G4

 

in its spec

 

Power and operating requirements  

 

Power supply

  • 80 PLUS Bronze: 180 W, up to 85% efficient, active PFC
  • 80 PLUS Bronze: 310 W, up to 85% efficient, active PFC

 

is that mean it has 2 power supply ?

 

cause i want to buy gtx 1050 ti 

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Looking inside is a great idea, and easy.  I'll edit my post above.... it looks like there is a shorter and a longer power supply for that computer, and the longer would be the 310W max TDP one.

 

The searching was difficult but here is the part number for the 310W version:  922458-001

 

In the HP Parts Store I came up with this, screen shot:

 

310W.jpg

 

So, it would be a purchase from HP of only about $60.00 USD, plus shipping.

 

The HP power recommendations are conservative, and you've proven your workstation can run the card, but I would not keep doing that with your current power supply.  It will overload and fail eventually.  I'd buy the 310W version and install it, or have a shop/HP install it.

 

If you look in the first document I linked to in my post above, and search for "310" you'll see that some of the video cards only are recommended by HP to be used with the 310 watt PSU.  You're clearly in that category.

 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

HP ProDesk 400 G4

model 

1KN89EA

HP Recommended

When I look up your specific 1KN89EA HP shows a "HP ProDesk 400 G4 Microtower PC (1KN89EA)".

 

That general series of desktop PCs has 4 form factors, and your "Mini Tower" version is the largest.  Thus it would have the capability of taking the highest capacity power supply.  Yours will only have one power supply at a time (either the 180W or the 310W PSU).  The next smaller capacity PSU in that series of PCs would be for the "Small Form Factor" version.

 

EDIT:  Some added research found the 310W PSU to have Spares P/N of  922458-001, and that is a longer version than the 180W PSU.  Width and height would be the same, I assume, with the higher capacity coming by being longer.  There is a YouTube video of unboxing your type of PC, and the inside is shown with the 310W power supply in place.

 

You need to do some research on the power that your desired video card draws, and the amount of power that HP allows for a video card in your MicroTower.  Your desired nVidia card's specs recommend at least a 300W power supply (so that looks good).  I'm quite sure you can pull this off.

 

Get this version 27 of the QuickSpecs:

 

http://www8.hp.com/h20195/v2/getpdf.aspx/c05373442.pdf?ver=7

 

Page 8 of that document states there are two PCIe x16 graphics slots with one wired as a "x4" (number of electrical lanes only 4, but the other one will have 16 electrical lanes).  You want to put your video card in the x16 slot with 16 lanes, and printing on the motherboard right next to the slots will tell you which is which.  The white one has lower x4 capacity, and the black one is full x16 capacity.  By convention PCIe x16 slots that are not downgraded like the white one will provide up to 75W to the card from the slot itself, and thus the black slot can power your desired card fully.  I don't think your card will have a supplemental power receptacle because it only draws 75W max (most of the time it will use significantly less).

 

Make sure the size of that video card can fit in your box.... see the dimensions in the spec source below.  All versions of this card take two slots width, from any of the vendors.  However, make sure you don't get one that is too long for your specifications.

 

Here is your card, and go down to the bottom and look at the link for full specs there:

https://www.nvidia.com/en-us/geforce/products/10series/geforce-gtx-1050/

 

I have always liked the EVGA versions of the nVidia GTX cards.... they have treated our family well for home use.  For business workstations our company uses Quadro cards only.

 

Get all of the HP manuals for your computer from here:

https://support.hp.com/us-en/product/hp-prodesk-400-g4-microtower-pc/15292287/manuals

 

Don't try to jam much more in there..... SSDs need less power than HDDs, and you really should be booting and running your applications from a SSD to compliment this video card properly.

 

 

 

HP Recommended

i opened the case . its written on the PSU 180W :robothappy:

 

i plugged the GTX 1050 then played for 4-6 hours and its works perfectly no freezeing or restart

 

thats wired

 

what i should do

HP Recommended

Looking inside is a great idea, and easy.  I'll edit my post above.... it looks like there is a shorter and a longer power supply for that computer, and the longer would be the 310W max TDP one.

 

The searching was difficult but here is the part number for the 310W version:  922458-001

 

In the HP Parts Store I came up with this, screen shot:

 

310W.jpg

 

So, it would be a purchase from HP of only about $60.00 USD, plus shipping.

 

The HP power recommendations are conservative, and you've proven your workstation can run the card, but I would not keep doing that with your current power supply.  It will overload and fail eventually.  I'd buy the 310W version and install it, or have a shop/HP install it.

 

If you look in the first document I linked to in my post above, and search for "310" you'll see that some of the video cards only are recommended by HP to be used with the 310 watt PSU.  You're clearly in that category.

 

 

 

HP Recommended

thank you SDH  for your great help , i ordered the 310W and next week it will arrive

 

thank you again

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.