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07-23-2012 05:37 AM
Recently we upgraded the CMA software after upgradation our RMX 1500 is not register with CMA,but before CMA S/W up gradation, RMX is registered with CMA.
We analyze the CMA gatekeeper log file(Under CMA--->Report---> Gatekeeper message Log File)and found CMA receive the gatekeeper registration request (GRQ) from RMX (IP Address of RMX is 192.168.101.33), at the same time CMA reply gatekeeper confirmation ( GCF) to RMX default IP address 192.168.1.254 (it’s need to send a GCF message to 192.168.101.33)Herewith attached GK log file for reference.
S/W Version:------ 18.104.22.168
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