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‎07-21-2024 09:09 PM

HP Recommended
Product: RPRM 10.9.0

RealPresence Resource Manager RPRM - Version 10.9.0_57 - License is going to expires.

Hello everyone, we do have polycom CCX devices provisioned on RPRM and MS Teams.

Our RPRM License is going expires soon and we are in process of migrating to Poly Lens. 

Since we are not able to renew RPRM 10.9.0 license anymore (as we need to either upgrade to clariti manager 10.12 or Poly Lens). Will there be any impact to our CCX that has been provisioned to current RPRM or it will continue to work ?

Or there is a way to extend the license date temporary for us to have more time to migrate to Poly Lens?

Thanks everyone!

 

2 REPLIES 2

‎07-22-2024 01:00 AM

HP Recommended

Hello @Andy_C_928 ,

 

welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎07-22-2024 01:14 AM

HP Recommended

thanks Steffen, A support ticket has been raised as suggested.

 

Thanks!

Was this reply helpful? Yes No
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