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HP Recommended
Z-Book
Microsoft Windows 10 (64-bit)

Hello, my HP PC is requiring a Bitlocker Recovery key.  I am unable to logon to MS OneDrive to retreive the key.  Is it possible to have it retreived by IT and emailed to me?

 

Thank you,

Jeff Price 

1 REPLY 1
HP Recommended

Hi,

If your computer has been set up by the organization, the IT should have the recovery key for each PC that has been set up.

So, yes you should ask your IT department for the key.

Best regards

 

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