Jenandshika Student
Student
1 0 0
Message 1 of 5
347
Flag Post
HP Recommended

Boot device not found

Hp 11-y010wm

Asking to install operating system on hard disk. Black screen but doesn't have a disk drive

Tags (1)
4 REPLIES 4
Provost Provost
Provost
73336 8906 19164
Message 2 of 5
336
Flag Post
HP Recommended

Boot device not found

@Jenandshika

 

Please use the following instructions to fix

 

   https://support.hp.com/au-en/document/c01443463

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Provost Provost
Provost
25162 3532 8179
Message 3 of 5
324
Flag Post
HP Recommended

Boot device not found

@Jenandshika

 


@Jenandshika wrote:

Asking to install operating system on hard disk. Black screen but doesn't have a disk drive


 

If it doesn't have  a disk drive then that is why you are receiving that message. " Boot device not found. "

 

REO

**************************I am not an HP employee**************************
******Please mark Accept as Solution if my post solved your problem******
Reply
0 Kudos
Dean Dean
Dean
6875 1287 2316
Message 4 of 5
305
Flag Post
HP Recommended

Boot device not found

@REO51ST

I would guess disk drive means dvd drive which would make more sense.

 

Regards,

David

Reply
0 Kudos
BhargavDubal Top Student
Top Student
6 0 0
Message 5 of 5
123
Flag Post
HP Recommended

Boot device not found

Check with BIOS settings,

it might have changed the Boot mode.

Try changing to Legacy or the UEFI mode.

Also check CSM mode/secure boot mode.

 

Mark as accepted solution if found helpful

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation