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- My HP 27er Display Monitor wont turn on

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08-09-2018 07:57 AM
My HP 27er Display Monitor wont turn on, i have put in all the cables and when i push the on button it wont turn on. When I finished my game i turned my plastation of and then i turn the monitor of. I came back and then i turned the plastation on and then i tried to turn the monitor on but then it didn't turn on, the little light that was supposed to turn didn't turn on.
08-10-2018 12:06 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I suggest you disconnect the all the cable and power on the monitor and let me know if you see any error on the screen.
Keep me posted, Have a great day!
Cheers:)
Raj1788
I am an HP Employee
08-22-2018 02:13 PM
> i tried to turn the monitor on but then it didn't turn on, the little light that was supposed to turn didn't turn on.
- Disconnect the monitor's "video" cable from the computer.
- Does the power-cord connect to a wall-outlet? If so, unplug the cord, and connect the recharger for your mobile phone into the same socket, and connect your phone to its recharger, to see if the phone detects the incoming power.
- Does the power-cord connect to a power-bar? If so, unplug the cord, and connect the recharger for your mobile phone into the same socket, and connect your phone to its recharger, to see if the phone detects the incoming power.
- Is there an ON/OFF switch on the power-bar?
- Is it possible to try a different power-cord between the monitor and the wall-outlet (or power-bar)?
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07-06-2019 09:35 AM
I have a 27er monitor. It's completely black, and the little light above the power button is dark. The power and video cables are connected, and the outlet it is plugged into is functioning. I'd appreciate any help you can offer.