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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-19-2015 11:58 AM

HP Recommended

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Laserjet-4050-eio-slot-empty/m-p/511529...

 

Product Name: Laserjet 4050 tn
Operating System: Microsoft Windows 7 (64-bit)

When I connect the ethernet cable to the printer ethernet port (Jetdirect 615n) no lights come on. Printer can't be seen by computer network. Advice I've seen says to edit the EIO menu and edit the configuration. But the EIO option does not show up in the onboard menu. Also, when I print a config page, in the EIO slot, it says "empty."

I've tried a new cable. I tried heating up the Jetdirect card with no luck.

 

Does anyone know if I should see the EIO menu on the printer?

Is my Jetdirect card just bad?

Will a Jetdirect 620 work in this old printer or do I need a 610?

 

Thanks for any help!

mat

Sunshyn2005
I work on behalf of HP


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