• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Synaptics-Touchpad-Freezes-after-Lid-C...

 

Product Name: Probook 350 G2
Operating System: Microsoft Windows 10 (64-bit)
 

After upgrade some time ago to Win 10 from WIn 7 Pro, laptop functions very well generally.

However when I close the lid and re-open my touchpad freezes and the only way to un-freeze is to log out and back in.

As far as I can see I have the latest Synaptics driver 19.0.12.95..

I have tried de-installing and deleting driver and then re-installing to no avail.

 

Any ideas ??

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.