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Level 16

I have been an HP Expert on the HP Support Forums since the beginning in 2008.  This has given me many opportunities, the best of which has been the Product Loan Program, which loans out the latest HP technology to the most active members of the community.  Fortunately, I have qualified for the program each year that it has been in existence. 


The Product Loan Program allows me to get first-hand experience with HP's latest and greatest products from these categories: desktop, laptop, tablet, or printer.  Using them gives me the knowledge of the computer's components and the latest HP software. With this knowledge, I can better help members who are having issues with these products.  I find this very rewarding.


In 2015, I was loaned an HP OMEN gaming laptop and an HP 10 Plus tablet.  These were two of the finest products that I have used since being a part of the program.  I wanted to keep the laptop for myself!   I got to use them for a year and at the end of that year, I got the pleasure of donating them to a non-profit organization of my choice. 


While using the products is amazing, seeing the looks on the recipients' faces when they receive like new computers makes you feel good all over.  They normally don't receive products that are like new.  This year, I donated the laptop and tablet to the Christian Aid Center, a homeless shelter in Walla Walla, Washington.  Here are photos of the presentation:



From my experiences, I know that these products are appreciated and put to good use. 


This year, I opted to try out the HP Phoenix 860-170VR desktop and the HP Elite x2 1012 G1 professional tablet.  The Phoenix comes with the HP Phoenix Control, which allows me to set the color of the lights on the front of the case.  There are four choices: Single Color, Color Show (rotates colors), CPU Temperature, and CPU Usage.  In my photo, I have it set to CPU Usage.  The blue color means that the usage in very low.


The Elite x2 has a travel keyboard and a Bluetooth stylus.  The keyboard detaches from the display to make a tablet.  This gives you two products in one.  The connectors are magnetized so if you get them close together, they will connect automatically.


There is no way that I can show you how these products perform; you simply have to experience it for yourself.  The process for the initial setup was very straight-forward.  I removed them from the boxes and had them up and running in less than 30 minutes each.  


These products will add to my expertise on two more of HP's latest products and allow me to help another non-profit organization at the end of the year.  As I wrote earlier, the Product Loan Program is one of my favorite things about being an HP Expert and I am grateful to HP for this great opportunity.  I can’t thank them enough.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation