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Spring is here, and the the landscape is changing. We have made some changes too.


1)      Check out the “My Account” link under your screen name in the right hand side of the home page. You can tailor your experience by choosing how you want threads to display, create a daily digest of news you want to follow, and much more.


2)      Gone is the old kudos star button. We replaced it with a thumbs up button. We want to make the button more recognizable in hopes that you will give thanks to others who provide good answers. Click it today!


Since almost half of the answers come from HP Experts, it should come as no surprise that Paul_Tikkanen is our Top Contributor for the 8th straight month!


Top Contributor


A retired U.S. guardsman, Paul recently reflected on his past professional experience. We asked him how the Coast Guard and Red Cross prepared him for his role as a top HP Expert.


“Good interpersonal skills are an asset when communicating both orally and in writing to a diverse audience,” Paul explained. “One of the catch-phrases in the U. S. Coast Guard was ‘attention to detail.’ Paying attention to the details helps me to formulate the best course of action toward resolving the problem as quickly and efficiently as possible.”


Paul truly cares about getting you answers as quickly as he can so that you can get your product back up and running.  He adds clarity to posts and brings conversations that are headed in the wrong direction back on track.


Paul embodies what this community is about. The more ideas and solutions in the community, the richer it becomes. It isn’t just the person posting the question that gets help; it is all the people who read it. And, with over 2,000 views per solved thread, that is a lot of people.


Thank you Paul!


Best of the Month


This month’s Best of the Month goes to REO51ST.


Since joining the HP Support Forum in July 2011, REO51ST has received more than 1,300 Kudos and credit for authoring nearly 200 total Solutions. He has posted almost 4,150 messages, read 74,626 messages and replied to just over 4,100 posts.


One of the many volunteers who traverse the boards daily, REO51ST has a prolific record of answering bios questions, helping others get their notebooks, PCs and laptops powered up quickly and running smoothly.


His “spot-on answer” style can be observed in this thread, originated by someone interested in upgrading their PC processor. REO51ST’s solution provided detailed data and a link to assist with finding additional information.


Thank you REO51ST. Our community is richer because of the thoughtful answers you share.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation